If you are a small retailer with 2-10 locations with an older e-commerce system or built an e-commerce store on your own and are looking to take it to the next level, you would be a great fit for our build package. To get started, click here. Our smart wizard, Vebby, will take you through some logical questions to help broadly define your need. Your answers will provide us with a high-level view of the scope. This should take about 10 minutes.
Once done, a Vebsto account manager will connect with you to review and thoroughly define the scope before presenting you with a final quote. This process can be as quick as 2 business days!
However, if you’re not looking to build your entire store and need some help to run or fix your store, our ongoing priority support packages may be a good fit for your business. The Ongoing Monthly Support subscription package gives you credits at a preferential price that is up to 35% lower than our Need-based Support pricing. The credits do not expire until you use them and are carried forward to the following month.
Tasks that need up to one hour of effort require one credit; some tasks require more time and, therefore, more than one credit.
All task support is managed via email with your dedicated account manager to keep it efficient and transparent. Once you check out, your account manager will be in touch within 1 business day to introduce themselves, get to know some of your e-commerce paint points and answer any queries you may have. As a general rule of thumb, you can expect communications from your account manager within 1-2 business days of submitting your request.