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Develop or optimize your ecommerce strategy with a robust process.

A good process can make the difference between achieving brilliant or poor results. Develop or recalibrate your e-commerce business strategy with the E-commerce Business Model and Strategy Matrix.

The framework helps define your competitive advantage and revenue streams and identify the core operational, human, marketing and financial resources required to deliver your value proposition and the desired customer experience. 


Of shoppers abandon their shopping cart because of high shipping costs


Will cancel orders because of slow delivery.


Visitors to an e-commerce website convert into a purchase


of e-commerce businesses fail in the first 120 days